Terms and conditions

  1. Payment Methods:
    • We accept major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and bank transfers.
    • Payment must be made in full at the time of purchase.
  2. Shipping:
    • We offer standard shipping within the US.
    • Estimated delivery time is 5 business days if not then 2 weeks.
    • Expedited shipping options are available at an additional cost such as USPS, FedEx, or UPS
    • International shipping is available; rates and delivery times vary by destination.
  3. Returns:
    • Returns are accepted within 7 days of delivery.
    • Items must be in their original condition, unworn, and with all original
    • packaging and certificates.
    • To initiate a return, contact our customer service team for a return authorization.
    • Return shipping costs are the responsibility of the customer unless the return is due to a defect or error on our part.
  4. Exchanges and Buybacks:
    • We do not offer exchange or buyback services.
  5. Repairs:
    • We provide repair services at an additional cost.
    • Contact our customer service team to discuss the repair process and receive a quote.
  6. Warranty:
    • Samma Diamonds does not offer any warranties on its products. All items are sold "as is" without any representations or warranties, express or implied.
  7. Custom Orders:
    • Custom orders are returnable.
    • If not satisfied with the product you can return the product within 7 business days after you have received the product.
  8. Privacy Policy:
    • We value your privacy and are committed to protecting your personal information.
    • We do not share your information with third parties except as necessary to process your order.
  9. Customer Service: