FAQS
Diamond
Are synthetic diamonds genuine?
Lab-grown diamonds or Synthetic diamonds are genuine. They have the same physical, chemical, and optical properties as natural diamonds, making them real diamonds created through a different process.
In essence, lab-grown diamonds sparkle and shine just as beautifully as natural diamonds and provide a sustainable and responsible alternative while maintaining the intrinsic qualities that make diamonds so highly prized.
Why opt for lab-grown diamonds?
The Important reason to choose lab-grown diamonds are their Ethical and Eco-consciousness. Firstly, they are ethically and environmentally responsible, as their production does not involve mining, which can lead to ecological disruption and social issues. Lab-grown diamonds are also conflict-free, ensuring they have no ties to unethical practices.
Simply, these diamonds are identical in quality to natural diamonds, offering the same brilliance, hardness and chemical composition. Most of Samma Diamonds are more affordable than mined diamonds of comparable quality, making luxury accessible without compromising on beauty or durability.
What are the key characteristics of lab-grown diamonds?
Laboratory grown diamonds are 100% diamonds, and just like mined diamonds our laboratory grown diamonds are evaluated according to the 4Cs of diamond grading. The 4Cs are color, clarity, cut and carat weight, and they are the globally accepted standards used to assess the quality of diamonds.
Why is there considerable skepticism surrounding lab-grown diamonds?
The answer to this is some people mistakenly believe that lab-grown diamonds are inferior or fake, not realising that they possess the same physical, chemical, and optical properties as natural diamonds.
Concerns about resale value and long-term investment potential also contribute to skepticism, uncertainty, and doubt about lab diamonds.
Why are lab-grown diamonds more affordable than natural diamonds?
Though the capital costs for lab-grown diamonds are similar to natural, the supply chain is significantly shorter. Since lab-grown diamonds skip the mining process, they touch less hands along the way – ultimately resulting in a less expensive diamond.
Effectively, the time and cost of producing a lab diamond are a lot less than that of finding and mining a natural diamond.
Is your jewelry authenticated?
We understand the importance of trust when purchasing diamonds online. That’s why we ensure every diamond in our collection is certified by a leading gemological institute, ie., IGI, which guarantees their quality and authenticity
IGI clarifies what lab-grown diamonds are?
External Links: https://youtu.be/fK-XWvVEISE
How can I have confidence in purchasing diamonds online?
At Samma Diamonds, we understand the importance of trust when purchasing diamonds online. That’s why we ensure every diamond in our collection is certified and you can shop with confidence, knowing you are getting ethically sourced, high-quality lab-grown diamonds backed by our commitment to excellence and transparency.
Brand FAQ’s
Why the name ‘Samma’?
The concept of Samma was born during a period of spiritual awakening, inspired by the Pali word meaning "rightly" or "properly." It is dedicated to creating exquisite jewelry that not only dazzles the eye but also uplifts the spirit.
Thus, Samma Diamonds embodies the essence of crafting ethical elegance for the timeless soul through karma-free diamonds.
Orders and Payments
How to place and order on Samma-diamonds.com?
Order on samma-diamonds.myshopify.com is safe and sure. Browse our collection and select the item you wish to purchase. Your order will not be confirmed until the very end of the payment process.
If you have any questions or need assistance, our customer support team is always here to help.
What payment options are available at Samma Diamonds?
At Samma Diamonds, we accept all major payment options, debit card, credit card and net banking.
What is the estimated delivery time for orders?
The estimated delivery time for orders from Samma Diamonds can vary based on several factors such as the specific item ordered, the customization required, and the shipping destination. The estimated time for the delivery is mostly within 5 business days if not then 2 weeks.
How secure is the shipping process?
We prioritize the security and safety of every shipment. Each package is meticulously prepared and securely sealed to ensure the integrity of your order throughout transit. We partner with trusted shipping carriers that offer reliable tracking and insurance options, providing peace of mind from our door to yours.
Maintenance and Restoration
How should I maintain my jewelry?
To keep your jewelry looking its best, store each piece separately in a soft pouch or lined jewelry box to prevent scratching. Regularly clean jewelry with a gentle solution of mild soap and warm water, using a soft brush or cloth to remove dirt and oils.
Keep a check on the settings and clasps for any signs of wear or damage, and consider professional cleaning and inspection to preserve its shine and durability.
What should I do if I need to repair my jewelry?
If you want to repair your jewelry, you can contact us through our website. We provide repair services for their jewelry at an additional cost.
Refund and Exchange
What are your terms for returns?
We offer a 7-day return policy for all purchases. Customers have up to 7 days from the date of delivery to return their items
Do you provide product exchange and buyback services?
Samma Diamonds does not provide exchange or buyback services. Customers are advised to carefully consider their purchases, as once a sale is finalised, it cannot be exchanged or bought back by the company.