Privacy policy

Samma Diamonds is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit our website, make a purchase, or interact with us.

  1. Information We Collect:
    • Personal Information: We collect personal information you provide to us, such as your name, email address, phone number, billing and shipping addresses, and payment information.
    • Technical Information: We collect information about your device and browsing activity, including your IP address, browser type, and operating system.
    • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how you use our site.
  2. How We Use Your Information:
    • To Process Orders: We use your personal information to process and fulfill your orders, including shipping and handling, and to communicate with you about your order status.
    • Customer Service: We use your information to provide customer support and respond to your inquiries.
    • Marketing: With your consent, we may use your information to send you promotional materials and updates about our products and services. You can opt-out of these communications at any time.
    • Improving Our Services: We use technical information to improve our website, products, and services, and to diagnose and fix technical issues.
  3. How We Share Your Information:
    • Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, shipping companies, and marketing partners.
    • Legal Requirements: We may disclose your information if required by law, in response to legal processes, or to protect our rights, property, or safety.
  4. Data Security:
    • We implement appropriate security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
  5. Your Rights:
    • Access and Correction: You have the right to access and correct your personal information. Contact us to update or request a copy of your information.
    • Opt-Out: You can opt-out of receiving marketing communications by following the unsubscribe instructions in our emails or contacting us directly.
    • Cookies: You can manage your cookie preferences through your browser settings.
  6. Third-Party Links:
    • We will not disclose your Personal Data to third parties unless disclosure is required by the third party to fulfil your request. Please review their privacy policies before providing any personal information.
  7. Children's Privacy:
    • Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
  8. Changes to This Privacy Policy:
    • We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date.
  9. Contact Us:
    If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: